An official website of the United States government.
What should I do if USPS returned my paper self query to NPDB or it never arrived?
- Sign in to Self-Query with ID.me.
- Open the order and select the USPS tracking number to check delivery status.
- If USPS shows "not available for redelivery or pickup," order a reprint online.
- Update your mailing address if needed before submitting the reprint request.
Other Questions You May Find Helpful
- How is the paper copy of my Self-Query delivered?
- What happens if nobody is available to sign for my Self-Query paper response?
- How can I track my Self-Query delivery?
- Can I request a reprint of my Self-Query at any time?
- What is the status of my Self-Query?
